Help & account requests

Contact support

Email help@scrudapp.com. Describe what happened and which screen you were using. For account questions, send from the email you use to sign in.

Do not send sign-in codes, passwords, payment-card details, or identity documents.

Request account deletion

To request deletion of your SCRÜD account, email us from your account’s sign-in address with the subject “SCRÜD account deletion request.”

This button opens your email app. Send the email to submit your request. Opening it does not delete your account; the request requires review.

Clearing a chat or ending a match does not delete your account. Restaurant reservations and event tickets must be cancelled with the venue or ticket provider.

Report a safety concern

Use Block & Report in the app to stop contact or submit a concern for review. You can also email support if you cannot sign in.

Support is not an emergency service. If you are in immediate danger in the U.S., call 911.