Your on-demand
home service App

Welcome to scrüd! Please read these terms and conditions carefully before using our on-demand home service app. By accessing or using scrüd, you agree to abide by these terms and our Privacy Policy.

Service Description

scrüd is an online platform that connects users with service providers for home and office services. Users can book services and pay a small booking fee to guarantee an appointment.

User Responsibilities
Accurate Information

Users must provide accurate and up-to-date information during registration and booking processes.

Consent for Photos and Videos

By using our services, users agree to allow service providers to capture before and after photos and videos of completed work for verification purposes

Provider Responsibilities
Professionalism

Service providers must deliver high-quality services with utmost professionalism and adhere to industry standards.

Photo and Video Submission

Providers agree to upload before and after photos and videos to the platform after completing the work.

Booking Fees and Payments
Booking Fee

Users and providers agree to pay a small booking fee to secure appointments.

Payment Authorization

By providing payment information, users authorize scrüd to charge applicable fees for services rendered.

Cancellation and Refunds
User Cancellation

Users may cancel appointments within the specified timeframe to receive a refund. Late cancellations may result in partial or no refunds.

Provider Cancellation

Providers should honor all confirmed appointments. In case of cancellations, they must notify users and issue refunds promptly.

Work Verification
Before and After Media

Users can access before and after photos and videos to verify the completion and quality of the work.

Disputes

In case of disputes over service quality, scrüd will investigate the matter and take appropriate action.